Support Tickets Table
Tickets sorted by time left on their SLA, least first. Each row shows the subject with its number and requester, priority as an icon and a word, a countdown that turns to warning under an hour and says Late by when overdue, the assignee or Unassigned, and the status.
The decision inside it
The top row is the next one to answer
Sorting by time left rather than by date means the queue is already in working order, and solved tickets with no clock drop to the bottom.
When to use it
Use Support Tickets Table for a help desk queue sorted by time left on the SLA: subject, number and requester, priority, a live countdown, assignee and status, with Assign in the bulk bar.
Installation
How you get it
Paste this into Claude Code, Cursor, Codex or any coding agent. It installs the file and uses it as it is, instead of writing a new one.
Use Layro's Support Tickets Table for this.
Install it: npx shadcn@latest add @layro/support-tickets-table
(the @layro registry is set up in components.json, with LAYRO_KEY in .env.local)
Import it from @/components/ui/support-tickets-table.
Do not rewrite or restyle it. Pass my data through its props
and keep its built-in states.For the full brief with every prop and the mistakes assistants usually make, use Copy prompt above. Pro components install through the @layro registry with your CLI token: see the Namespaced tab.
Usage
import { SupportTicketsTable, type Ticket } from "@/components/ui/support-tickets-table";
export function Tickets({ rows }: { rows: Ticket[] }) {
return (
<SupportTicketsTable
rows={rows}
onRowClick={(t) => console.info("open", t.number)}
onAssign={(selected) => console.info("assign", selected.length)}
/>
);
}API reference
“Copy prompt” above puts a full brief on your clipboard — install command, dependencies, props, and the mistakes an assistant usually makes with this component.
Props
Read from the component’s own TypeScript interface when the site is built, so this table cannot drift from the file you install.
| Prop | Type | Notes |
|---|---|---|
rowsrequired | Ticket[] | — |
now | Date | Fixed time to count from (for tests and screenshots). Leave out for a live clock. |
loading | boolean | — |
error | React.ReactNode | — |
onRetry | () => void | — |
onRowClick | (row: Ticket) => void | — |
onAssign | (rows: Ticket[]) => void | "Assign" in the bulk bar. Leave out to hide selection. |
density | "comfortable" | "compact" | — |
variant | "default" | "striped" | "bordered" | — |
pageSize | number | Rows per page. Default 8. |
className | string | — |
Dependencies
npm packages
clsxlucide-reacttailwind-mergeLayro foundations, installed alongside it
layro-themeavatarbadgebuttondata-tableStates
All of them are drawn by the component. None is left for you to design.
- Open queue
- Late
- Pending
- Solved
- Selected with Assign
- Loading
- Empty
- Error
Accessibility
- Keyboard reachable throughout, in visual order
- Focus trapped in overlays, Escape closes them
- Focus returns to whatever opened it
- Live regions announce what changed, not that something did
- Honours prefers-reduced-motion
Responsive behavior
- Sizes to its container, not the viewport
- Usable from 320px up
- Pointer-based interaction, so trackpad and touch both work
- No hover-only affordances
Lifetime access
Every component, and everything we ship next.
- All 232 components, source included
- Every template, and everything released after you buy
- shadcn CLI or download — React 18/19, Tailwind v4
- One payment. No subscription.
More in Data TablesAll Data Tables components
Top Pages Table
Pages by visitors with share-of-traffic bars and a signed week-over-week change.
Inventory Table
Stock by product with a meter, reorder point, price and a status worked out from the numbers.
Leaderboard Table
People ranked by score with medals for the top three, streaks and weekly movement.
Editable Table
Edit cells in place like a spreadsheet, with validation, undo and one Save.
Filter Builder
Build table filters row by row and read them back as one plain sentence.
Saved Views
Named views above a table: save, share, rename, pin, and undo a delete.